Help & Learning Centre

Machine Data: Failed to Upload to system

Issue: A dataset is uploaded to Granular Insights and it fails with one of the following errors:

  • Failed to get upload parameters



  • Failed to initiate upload

  • Failed to upload

Reason: This is a generic error in a service call that was made to the browser during a file upload. It could be due to a server side error or a network connectivity problem.

Solution: Cancel the error and try uploading the dataset again. You can also run a speedtest to determine the network quality. If the problem persists contact support. 

If you are unable to resolve this issue, please contact the Customer Support Team by:

Email.svgEmail: digitalsupport.ca@corteva.com 

Phone.svgPhone: Canada: 1-844-744-8534

Was this article helpful?
0 out of 0 found this helpful