Manage Data: Upload Error "Clock is out of sync"

 

Issue: Attempting to upload machine data and get an error message “It looks like your system clock is out of sync, please check your settings.”

 

Reason: We utilize AWS servers and their security system requires the computer's clock to have the correct time.

Solution:  Sync clock and retry the upload.

 

How to sync the clock settings on your PC

• Right-click on the date and time in the bottom right-hand corner of the computer screen

• Select “Adjust date/time"

• Select “Synchronize your clock”

• Retry uploading dataset

 

If you are unable to resolve this issue, please contact our Customer Support Team

Email: digitalagsupport@corteva.com

Phone: United States: 1.833.933.1733